Terms of Service

This website is operated by Velmoiree. Throughout the site, the terms "we", "our" and "the company" refer to Velmoiree.

We reserve the right to amend these Terms of Service at any time. Any amendments shall take effect from the moment they are published on this page.

By using this website, you confirm that:

• You are of legal age under the applicable laws of your country.
• The information you provide is truthful, complete and up to date.
• You will not use the site for any unlawful or fraudulent activities.
• You will not attempt to damage, compromise or interfere with the operation of the website.

We endeavour to display our products as accurately as possible. However, colours, images and presentation may vary slightly depending on the device used to view them.

All products are subject to availability. We reserve the right to limit quantities sold or to withdraw any product without prior notice.

Our food supplements are not intended to diagnose, treat, cure or prevent any disease and are not a substitute for a balanced diet or a healthy lifestyle.

By placing an order, you agree that:

• All information provided during purchase is correct.
• Payment will be processed before the order is dispatched.
• We may cancel or decline any order where there are indications of fraud, pricing errors or availability issues.
• In the event of a cancellation, a refund will be issued using the same payment method used for the purchase.

All prices displayed include applicable taxes where required by law.

We reserve the right to change prices at any time without prior notice. Changes will not affect orders that have already been confirmed.

We process orders as promptly as possible.

The standard delivery time is 1 to 2 business days, although this may be affected by circumstances beyond our control, such as logistical issues, bank holidays or adverse weather conditions.

We shall not be held liable for delays caused by the courier once the order has been dispatched.

Returns and refunds are governed by our Refund Policy, which is available on the website.

Returns of opened or used products will not be accepted for hygiene and safety reasons, unless the product has a manufacturing defect or there has been an error with the order.

All content on the website, including text, logos, images, videos, designs and graphic elements, is the property of Velmoiree or its respective owners and is protected by intellectual property law.

Reproduction, distribution or use without prior written authorisation is prohibited.

To the fullest extent permitted by applicable law, Velmoiree shall not be liable for any direct, indirect, incidental or consequential damages arising from the use of, or inability to use, the website or products purchased.

We endeavour to keep all information on the site up to date and accurate. However, we do not guarantee that all content is free from errors or omissions.

We reserve the right to correct any errors, inaccuracies or outdated information without prior notice.

Our site may contain links to third-party websites. We are not responsible for the content, policies or practices of those sites.

The processing of personal data is carried out in accordance with our Privacy Policy.

These Terms of Service shall be governed by and construed in accordance with the applicable laws of the country from which Velmoiree operates, without prejudice to any rights afforded to the customer under consumer protection legislation.

If you have any enquiries regarding these Terms of Service, please get in touch:

Email: info@velmoiree.com

Website: velmoiree.com